Carsa Is Highly Rated on AutoTrader & CarGurus

We are proud to share our latest accomplishments in receiving the Top-Rated Dealer Award from CarGurus in 2023, while we were presented with the Highly Rated Award from AutoTrader for our outstanding customer service in 2021 and 2022. Highly Rated retailers are selected based on real customer reviews and ratings. We are pleased to receive these further testaments to our commitment in delivering exceptional service to our customers, ensuring that all our customers feel completely satisfied when buying a used car from us.

Over the years, customer satisfaction has always been Carsa’s top priority above all else. We understand that buying a used car can be a stressful task, which is why we offer excellent customer service to make the process as stress-free as possible. Our promise to you is a 90-day warranty on all our cars, with the option to extend the warranty with our Platinum Cover extended warranty. This ensures that you can drive your newly purchased car with confidence, knowing that you are covered.

In addition to our warranty, we also provide a 204-point vehicle inspection on all our cars, ensuring that each car is thoroughly checked and verified for reliability. This inspection is carried out in our dedicated preparation centre, where we take great care to ensure that every car meets our high standards.

We believe that transparency is key when it comes to buying a used car. This is why we provide every customer with a HPI certificate and detailed information about the car's history, including warranted mileage, which can be downloaded from each car's detail page on our website. This way, you can be sure that you know everything about the car that you are interested in purchasing.

Despite all our efforts, we understand that sometimes a car might not be a perfect match for you. Therefore, we offer a no-questions-asked 7-day exchange program, allowing you to exchange the car you purchased within 7 days if it does not meet your expectations and requirements.

Our commitment to excellent customer service has earned us recognition on top online car retail platforms, and we are proud to be known as a Highly Rated dealer on AutoTrader and CarGurus. We will continue to provide our customers with a stress-free and transparent car buying experience, ensuring that you get the best value for your money.

Visit our dealerships in Southampton, Bradford, Mountsorrel and Durham, today to see our wide selection of high-quality used cars and experience our excellent customer service first-hand.